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必看!五一小长假前,顶尖外贸人的工作安排都是这样……
五一劳动节5天小长假终于要来了,各位外贸人在搓手期待的同时,更是要考虑国外客户放假吗?放几天?要不要发个邮件告知一下返工时间?
Nelly的外贸日记、顶尖外贸 2024-04-29 531

五一劳动节5天小长假终于要来了,各位外贸人在搓手期待的同时,更是要考虑国外客户放假吗?放几天?要不要发个邮件告知一下返工时间?

 

全球贸易数据查询平台

 

不急,小编带你一览世界各国的五一放假时间表,看看放假前优秀外贸人的工作计划表。

 

一、五一劳动节,国外怎么放假?

全球仍在5月1日庆祝国际劳动节的国家包括大多数亚洲国家、欧洲国家、非洲国家,以及几乎全部拉丁美洲国家。

 

俄罗斯
俄罗斯五一劳动节放假三天。由于紧接着就是5月9日的胜利日,很多俄罗斯朋友会把每年的假期攒到这时候,一休假就是十多天。

 

日本
在日本,5月1日并没有被规定为劳动节。但是“五一”恰逢日本“黄金周”。节日多且日期集中,又碰上周六周日,很多企业就干脆实施连休,短则七天,最长可达11天。

 

法国
1947年,法国政府将5月1日规定为带薪休假日。在这天,法律禁止工作活动,并且不得减薪。在大城市中,工会还会组织游行活动。5月1日也是铃兰节,法国人会互赠铃兰。法国税务部门也特别批准,劳动节这天,铃兰花交易免除交易手续,并无需缴税。

 

澳大利亚
劳动节虽然是澳大利亚每个州都有的节日,但不同的州时间不一样。
首都领地、新南威尔士、南澳大利亚:设在10月第一个星期一;
维多利亚、塔斯马尼亚:设在3月第二个星期一;
西澳大利亚:设在3月第一个星期一;
昆士兰、北领地:设在5月第一个星期一;
圣诞岛:设在3月第四个星期一。

 

其他国家
五一劳动节作为国际性节日,全球80多个国家都会在这一天庆祝工人的贡献。英国、巴基斯坦、泰国、秘鲁、埃及、南非等国家享有一天的全国性休假。

 

不过五一劳动节的国家
以色列、韩国、丹麦、瑞士、荷兰、意大利等国并没有全国性的“五一”假期。

美国:五一国际劳动节发端于美国,但是,美国不过“五一”。为了避讳“干草市场惨案”,美国另行规定:每年9月的第一个星期一为劳动节,放假一天。
加拿大:劳动节在9月的第一个星期一。
新西兰:劳动节在每年10月的第四个星期一。

 

二、小长假前优秀外贸人的工作方向和计划表

作为外贸销售人员,在五一小长假前需要做好充分的准备工作以确保订单的顺利完成、客户关系的维护和市场机会的把握。

 

市场分析与客户沟通
◆市场趋势分析:了解当前的市场状况和产品趋势,分析节前市场需求。
◆客户沟通:与客户沟通了解他们节日期间的具体需求和计划,确认预期的订单量和交货日期。
◆订单管理:检查现有订单的状态,确保节日前可以交付,安排优先级,避免生产和物流的延迟。

 

订单处理与生产协调
◆确认订单:对于新进订单,确认细节和交付日期,将客户要求明确传达给生产部门。
◆生产排程:与生产部和供应链管理协调,确保所有订单能在节日前完成生产。
◆备货计划:针对可能出现的紧急需求开始策划备货,包括热销产品及配件。

 

物流与支持服务

◆物流安排:确认最后发货日期和运输计划,与物流公司协商节前的运输事宜,确保货物能准时发出。
◆客户支持:提醒客户节日期间的工作安排,解答他们的疑问,提供解决方案。
◆应急计划制定:制定节日期间可能出现问题的应急处理计划,如延期、质量问题反馈等。

 

内部协作与文档准备

◆内部沟通:与内部团队协商节日期间的工作安排,包括销售、客服、物流、财务等各部门。
◆文档准备:确保所有相关的出口文件,如发票、装箱单、产地证明等都已经准备好,避免在节日期间因为文件不全出现延误。
◆财务结算:处理所有应收账款,确保节前结算,减少资金风险。

 

三、及时通知和充分催单

在放假前,外贸人要做好的工作都是为了给节日前后的客户跟进和订单开发做充足的预热和准备,保持商务沟通的连贯性和专业性。

提前、及时给客户发送邮件告知放假事宜,方便彼此的工作沟通和衔接,同时也能利用假期的节点进行催单。

以下英文邮件模板供参考:

通知客户我们的放假时间:

Dear XXX:
We would like to take this opportunity to thank you for your kind support all this while. 
Please kindly be advised that our company will be closed from XXX to XXX, in observance of the Chinese traditional festival, International Labor Day.
Any orders will be accepted but will not be processed until XXX, the first business day after the International Labor Day. Sorry for any inconvenience caused. 
Thanks & Best regards,
XXX
Company Name
Tel: +86-XXXXXXX


建议客户提前下单:

Dear XXX,
Please note we will begin our holiday for International Labor Day from XXX to XXX. We suggest you place orders in advance, and we could arrange pre-production process accordingly. 
Kindly contact our sales rep for any issues in this period. Sorry for the inconvenience of you!
Best regards,
XXX
Company Name
Tel: +86-XXXXXXX


引导客户尽快下单:

Dear XXX,
We are pleased to inform you that our International Labor Day holiday start from XXX to XXX. All the orders placed after XXX will be processed after we come back from holiday.
Hence our office and warehouse are closed during the above period.
Should you need any orders in the near future and/or need any assistance.
Please feel free to contact us before our long holiday so that we can make work for you in advance.
Happy New Year to you and your family!
Thanks & Best regards,
XXX
Company Name
Tel: +86-XXXXXXX


催老客户在放假前付款:

Dear XXX,
Thank you for being our customer. We are very grateful for your continued patronage and always treasure loyal customers like you.
As you know the goods are ready for shipment, and we are worried about the freight rates going up towards International Labor Day, please expedite the payment so we can proceed.
Yours Sincerely,
XXX
Company Name
Tel: +86-XXXXXXX


提醒客户耐心等待包裹处理:

Dear valued customer,
According to the coming International Labor Day, 
I would like kindly to remind you that, the package would be delayed during this time. Owning to the International Labor Day holiday, the number of shipping package is greatly increasing, while the post office and customs will have holiday off during this time, which directly affect the handling time. 
We appreciate your understanding and patience. You are also welcome to contact us about more solutions.
Yours Sincerely,
XXX
Company Name
Tel: +86-XXXXXXX


通用型催单:

Subject: Secure Your Order Before the International Labor Day Rush - Act Now!
Dear [客户名称],
I hope this message finds you well. With the International Labor Day on the horizon, I wanted to reach out and ensure that your inventory is well prepared for the upcoming seasonal demand.
Our production schedule is filling up rapidly as we approach the holiday season, and we anticipate a significant increase in order volume in the coming weeks. To ensure that your orders are processed and delivered without delay, we kindly encourage you to place your orders before [具体的截止日期].
Placing your order now will not only secure your inventory but also provide you with a competitive edge in your market. With the pre-holiday rush, freight carriers may also experience delays, and by ordering early, we can work together to ensure timely delivery.
Our team is ready to support you in finalizing your requirements and answer any questions you may have. We value our partnership and look forward to helping you maintain a smooth and successful operation during this busy period.
Please do not hesitate to reach out for any assistance with your ordering process. We are here to ensure that your needs are met with the highest level of service.
Warm regards,
[你的公司名称]
[你的姓名职位]
[你的联系方式]


通用型催单:

Subject: Final Reminder: Place Your Orders Now to Avoid International Labor Day Delays
Dear [客户名称],
As we rapidly approach our national International Labor Day holiday, I am writing to you with a gentle reminder about the upcoming production deadline.
The festival period will commence from [具体假期开始日期], during which our manufacturing facilities will be closed. We are committed to delivering your products on time, but to do so, we must receive your confirmed orders by [最后下单日期].
To facilitate a smooth transition and avoid any potential disruptions in supply, we encourage you to review your current stock levels and upcoming requirements. Your foresight in placing orders now will help ensure continuous availability of products for your valued customers.
We understand that planning ahead can be challenging, but our team is here to assist you every step of the way. Please let us know if there are any projects or orders we can expedite on your behalf before our holiday shutdown.
Thank you for your prompt attention to this matter, and we appreciate your understanding. We look forward to your orders.
Best regards,
[你的公司名称]
[你的姓名职位]
[你的联系方式]

 

四、放假前最后的工作安排

  1. 节日问候:向所有客户发送节日问候和祝福,加强客户关系。
    2. 团队协作:与团队成员做好节日期间的交接工作,确保有紧急联系方式并分派值班人员处理可能发生的问题。
    3. 个人工作总结:完成个人的工作总结,计划节日后的工作重点。
    4. 资料备份:对所有常用和可能用到的资料进行备份携带,以备假期内需要。
    5. 信息的设置和更新:对照“To-Do List”认真检查核对,确认各项细节都做了妥当处理。

全球贸易数据查询

 

为了防止一些客户在假日假期时间发来询盘或者其他的邮件,而你又不能及时处理,如果客户没有收到任何消息的回复,给客户的体验感会很不好,也可能会因此而丢单。所以在放假前一天,一定要在邮箱设置一个特殊的自动回复

 

以下英文内容模板供参考:

“1. Your mail is well received. Our International Labor Day last from XXX to XXX. I will get back to you once coming back to work. For anything urgent, please text me on WeChat, WhatsApp or simply call me.
2. Please be informed that our office will be closed from XXX to XXX for the International Labor Day. The business will resume from XXX. If you have any urgent support issue during holidays, please contact me at WhatsApp. Thanks for your kind understanding.”

 

全球数字贸易发展联盟是与国际数字贸易、传统产业、政府机构等合作共同构建的,是一个由数字贸易产业相关企业、组织、机构和个人等组成的开放性、非营利性国际联盟。联盟紧紧围绕数字贸易,服务内容涵盖外贸数据服务、企业风控、物流配送、供应链金融、碳中和服务等多个领域,旨在推动全球数字贸易发展,提高各产业的效率和竞争力。

 

箱讯科技作为联盟发起单位之一,承担联盟秘书处工作。箱讯科技开发了AnyCase数字贸易平台,可以大大降低交易成本和时间,提高交易的透明度和安全性,帮助推动数字贸易的全球化、规范化和可持续发展。欢迎咨询。

 

来源:Nelly的外贸日记、顶尖外贸

 

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